Music & Boosting In-Branch Customer Loyalty and Satisfaction: A Banking White Paper

Actionable data in this white paper includes:

  • The in-branch experience remains the primary factor driving customer satisfaction
  • Music is a critical component of the experience — creating strong psychological and emotional responses
  • Proper use of music increases customer satisfaction and influences behavior
  • Improperly utilizing music can create precisely the opposite effect

See the infographic below for a sampling of what’s included in the Music & Employee Retention white paper. 


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    Interested in learning more about Music & The Banking Experience? Download our 4-part white paper series. Four white papers — with actionable data — on how music impacts the banking experience. Click here to download now.

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