The Custom Channels Blog

Dayparting: How Music at a Business Can Best Match the Time of Day

Posted by John on May 16th, 2017

Most businesses play a single music mix through the entire day. That mix can have a lot of variety of asrtists with loads of songs so it sounds good all day. It’s one channel, one playlist, that’s heard at 10am or 10pm, from open til close. This works well because once a business has arrived at an “ideal sound” there’s no reason to wander away from that. Great! For most all businesses, one channel (some would call it one playlist) through the work day fits perfectly for the employees, the customers, and the brand.

Then there are some businesses where moods can change significantly through the day. The mood (attitude, expectation) of the customer and the mood of the brand shifts with people’s lifestyle and activities so the soundtrack for that business might need to evolve throughout the day. We call this “dayparting”. Dayparting is making music adjustments at different benchmark hours to adjust and target the sound for the time of day.

A typical example of dayparting is at restaurants. Breakfast music can have a lighter tone for the morning. In the midday lunch hours the tempo and attitude picks up by playing different artists and different titles. Happy hour can be more fun and upbeat than earlier in the day. And nights can be newer, modern, higher tempo – or perhaps even slower, laid back and chill for nighttime.

Dayparting music helps a business relate to the customers in each part of the day.

One of our salon/barbershop clients has a “Happy Hour Friday” where the music becomes a party mix every Friday afternoon and evening. For another retailer we created a simple dayparted solution – a daytime mix targeted to a slightly older customer and nighttime mix targeted younger. It’s not a radical departure but enough where one playlist all day wouldn’t suffice. One restaurant client that plays pop and rock all week switches to jazz and standards for Sunday brunch.

With dayparting, we typically don’t see totally different sounds, like classical mornings, classic rock middays, and hip hop at night – although there may be a brand that’s able to pull that off. Dayparting is more about adding and subtracting songs and artists from a core sound and style. So the main library of music doesn’t radically change – the playlist evolves and shifts around a central sound that reflects the brand. A basic dayparting example would be to have 50% of the songs play all day (the core sound of the brand), and 50% of the songs change based on the time of day (the songs that best fit mood/tempo of the time).

Our ReMix and Ethos platforms are designed for optimum daypart matching. ReMix (you mix it) allows the user to create multiple playlists and schedule those playlists for different days and time. Ethos, our premium service with our music programmer orking directly with you, uses sophisticated music scheduling software along with our in-house expert’s curation to blend playlists and dayparts into one channel.

Ask us about how dayparting the music might benefit your brand and better appeal to your customers and employees.

Share this: